Payment and shipping
The following conditions apply:
Delivery is made within Germany and to the following countries: Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Sweden, Spain, Switzerland.
Shipping costs (including statutory value added tax)
Deliveries in the Domestic (Germany):
We do not charge shipping costs.
Deliveries to Abroad:
We calculate the shipping costs abroad as follows:
Austria: 14,90€
Belgium: 14,90€
Denmark: 14,90€
France: 14,90€
Italy: 14,90€
Luxembourg: 14,90€
Netherlands: 14,90€
Poland: 14,90€
Sweden: 14,90€
Spain: 14,90€
Switzerland: 24,90€
Shipping to Switzerland - Important information on import duties
For deliveries to Switzerland, we calculate the shipping costs during the ordering process. Please note that when importing into Switzerland, additional costs in the form of Import sales tax, customs duties and customs clearance costs may arise.
These charges are levied directly by the Swiss customs authorities or the shipping service provider (e.g. DHL) and are not included in our shipping costs. The amount of these fees depends on the value of the goods and is determined by the responsible authorities in Switzerland.
Important notes:
- Our invoices for deliveries to Switzerland are net (excluding German value added tax).
- The Swiss Import sales tax and Customs duties are charged by the customs authorities and must be borne by the recipient.
- In addition, the shipping service provider can Customs clearance fee for processing the import.
For more detailed information on customs duties and taxes, we recommend that you contact the Swiss customs authorities directly.
www.ezv.admin.ch
Delivery times:
If no other period is specified in the respective offer, the goods will be delivered in Germany within 2 - 3 days, for deliveries abroad within 5 - 7 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
If you collect the goods yourself, we will inform you by e-mail when the goods are ready and when you can collect them. In this case, no shipping costs will be charged.
Accepted payment methods
- Cash payment on collection
- Prepayment by bank transfer
- Payment by invoice
Via PayPal:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by installment purchase
Further details on payment
The invoice amount must be settled within 42 days in the case of payment on account.
If you have any questions, you will find our contact details in the imprint.