Privacy policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information.

Each time our website is accessed, usage data is transmitted to us or to our web host / IT service provider by your internet browser and stored in log files, so-called server log files. This stored data includes, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred and the requesting provider.

Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring trouble-free operation of our website and improving our offering.

Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision by the European Commission exists for Canada. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is carried out on the basis of contractual obligations comparable to the standard contractual clauses of the European Commission.

Contact

Controller

You may contact us if you wish. The controller responsible for data processing is:

ADVINOVA GmbH
Carl-Zeiss-Str. 7
25451 Quickborn
Germany

Phone: +49 4106-9679012
E-Mail: mail@balimo.info

Initial Contact by the Customer via E-Mail

If you contact us by e-mail on your own initiative, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of processing and responding to your enquiry.

If the contact is made for the purpose of carrying out pre-contractual measures, for example advice regarding a purchase interest or preparation of an offer, or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6(1)(f) GDPR.

We use your e-mail address only to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and Processing When Using the Contact Form

When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you.

We use your e-mail address only to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

The data processing serves the purpose of processing and responding to your enquiry. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name if provided, and any further data provided by you. We use a mobile device for the service, in whose address book only data of users who have contacted us via WhatsApp is stored. No transfer of personal data to WhatsApp takes place without your prior consent given to WhatsApp.

Your data is transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. is certified under the TADPF and has therefore committed itself to complying with European data protection principles.

If the contact is made for the purpose of carrying out pre-contractual measures or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in providing a quick and simple means of contact and responding to your enquiry. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6(1)(f) GDPR.

We use your personal data only to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Further information on WhatsApp terms of use and privacy can be found at:
https://www.whatsapp.com/legal/#terms-of-service
https://www.whatsapp.com/legal/#privacy-policy

Customer Account and Orders

Customer Account

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing.

Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal. Your customer account will then be deleted.

Collection, Processing and Transfer of Personal Data for Orders

When placing an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded.

Processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the fulfilment of a contract with you.

Your data may be passed on, for example, to shipping companies, dropshipping or fulfilment providers, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the statutory requirements. The scope of data transfer is limited to the minimum necessary.

Reviews and Advertising

Data Collection When Writing a Comment or Review

When commenting on or reviewing an item or post, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. Processing serves the purpose of enabling and displaying comments or reviews.

By submitting the comment or review, you consent to the processing of the transmitted data. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of the consent before its withdrawal. Your personal data will then be deleted.

When your comment or review is published, only the name provided by you will be published.

In addition, when submitting the comment or review, your IP address is stored for the purpose of preventing misuse of the comment or review function and ensuring the security of our information technology systems.

Use of Judge.me

We use the “Judge.me” review system by Judge.me Ltd, c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB (“Judge.me”) on our website.

Judge.me enables us to collect customer reviews and display them on our website in order to provide you with insight into the quality of our services.

After placing an order, you may receive an invitation from us or Judge.me to submit a review. The following data, among others, may be processed by us or Judge.me: e-mail address, name, telephone number, address, information about your device, IP address, information about your web browser and operating system, information about the purchased product or service, order number, product details, the content of your review and the star rating you provided, as well as product photos or videos if attached to your review. This data may also be used to verify your review.

Judge.me uses technologies such as cookies.

Your data may be transferred outside the EU to the United Kingdom. An adequacy decision by the European Commission exists for the United Kingdom.

Your data may also be transferred to the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer is carried out on the basis of special contracts approved for use in the United Kingdom that provide the same level of protection for personal data as in the United Kingdom.

The use of cookies or comparable technologies is carried out with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR, provided you have expressly consented to the transfer of your data and receipt of the review request. You can withdraw your consent at any time.

Further information on data protection when using Judge.me can be found at:
https://judge.me/privacy

Use of E-Mail Address for Sending Newsletters

We use your e-mail address to send information and offers by newsletter, provided that you have expressly consented to this. The data processing serves exclusively the purpose of advertising communication. For this purpose, we process your e-mail address and, where applicable, further data voluntarily provided by you during newsletter registration.

Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time.

You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Despite removal from the mailing list, we may continue to store your e-mail address in a blacklist in order to prevent you from receiving future newsletter e-mails from us. This storage is carried out on the basis of Art. 6(1)(f) GDPR due to our and your legitimate interest in preventing the renewed use of your e-mail address for sending our newsletter.

Use of E-Mail Address for Direct Advertising

We use your e-mail address, which we received in connection with the sale of goods or services, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, unless you have objected to this use.

The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded.

Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in direct advertising. You may object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You may also use the link provided in the advertising e-mail. No costs other than transmission costs according to basic rates will be incurred.

Use of Brevo (formerly Sendinblue)

We use the service of Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin (“Brevo”), for sending newsletters as part of order processing.

We pass on the information provided by you during newsletter registration, such as e-mail address and, where applicable, first and last name, to Brevo. The data processing serves the purpose of sending newsletters and statistical evaluation.

To evaluate newsletter campaigns, the sent newsletters contain a 1x1 pixel graphic, tracking pixel and/or tracking link. This enables us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, personal data such as IP address, browser type and device, as well as the time of opening, may be collected. Usage profiles may be created under a pseudonym from this data. The collected data is not used to personally identify you. It is used solely for statistical evaluation to improve newsletter campaigns.

Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in a targeted, effective and user-friendly newsletter system. You have the right to object to this processing at any time for reasons arising from your particular situation.

Further information and Brevo’s privacy policy can be found at:
https://www.brevo.com/de/legal/privacypolicy/

Use of Klaviyo

We use Klaviyo Inc., 125 Summer St Floor 7, Boston, MA 02111, USA (“Klaviyo”), for sending newsletters as part of order processing.

We pass on the information provided by you during newsletter registration, such as e-mail address and, where applicable, first and last name, to Klaviyo. The data processing serves the purpose of sending newsletters and statistical evaluation.

To evaluate newsletter campaigns, the sent newsletters contain a 1x1 pixel graphic, tracking pixel or tracking link. This enables us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, personal data such as IP address, browser type and device, as well as the time of opening, may be collected. Usage profiles may be created under a pseudonym from this data. The collected data is not used to personally identify you. It is used solely for statistical evaluation to improve newsletter campaigns.

Your data is generally transferred to and stored on Klaviyo servers in the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Klaviyo is certified under the TADPF and has therefore committed itself to complying with European data protection principles.

Further information on data protection at Klaviyo can be found at:
https://www.klaviyo.com/legal/privacy-notice
https://www.klaviyo.com/legal/data-processing-agreement

Shipping Providers and Inventory Management

Transfer of E-Mail Address to Shipping Companies for Shipping Status Information

We pass on your e-mail address to the transport company as part of contract processing, provided that you have expressly consented to this during the ordering process. The transfer serves the purpose of informing you by e-mail about the shipping status.

Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company.

Use of an External Inventory Management System

We use an inventory management system as part of order processing. For this purpose, your personal data collected during the order is transferred to:

Billbee GmbH
Arolser Str. 10
34477 Twistetal
Germany

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6(1)(b) GDPR.

Payment Service Providers

Use of PayPal

We use the PayPal payment service on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”).

The data processing serves the purpose of offering you payment via this payment service. When selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.

All PayPal transactions are subject to PayPal’s privacy policy, available at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Plus

We use PayPal Plus on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”).

The data processing serves the purpose of offering you payment via the payment service. When selecting and using payment via PayPal, credit card via PayPal or direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method.

For certain payment methods, such as credit card via PayPal or direct debit via PayPal, PayPal reserves the right to obtain credit information using mathematical-statistical procedures and credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of payment default to make a balanced decision on the establishment, performance or termination of the contractual relationship.

The credit report may include probability values, score values, calculated on the basis of scientifically recognised mathematical-statistical procedures, which may include address data. Your legitimate interests are taken into account in accordance with statutory provisions.

Use of PayPal Express

We use PayPal Express on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”).

The data processing serves the purpose of offering you payment via PayPal Express. To integrate this payment service, PayPal must collect, store and analyse data when the website is accessed, such as IP address, device type, operating system, browser type and location of your device. Cookies may also be used for this purpose.

Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in offering customer-oriented payment methods.

When selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6(1)(b) GDPR.

Further information can be found at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user’s computer system.

When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set, decide individually whether to accept them, and prevent storage of cookies and transmission of the data they contain. Cookies already stored can be deleted at any time. Please note, however, that you may then not be able to use all functions of this website in full.

Information on managing or disabling cookies in major browsers can be found at:

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically Necessary Cookies

Unless otherwise stated in this privacy policy, we only use technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognise your browser after a page change and offer services to you.

Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised again after a page change.

The use of cookies or comparable technologies is carried out on the basis of § 25(2) TDDDG. The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring optimal functionality of the website and a user-friendly and effective design of our offering.

You have the right to object to this processing at any time for reasons arising from your particular situation.

Use of the Shopify Consent Tool (Shopify Privacy & Compliance)

We use the “Shopify Privacy & Compliance” consent tool by Shopify International Ltd., Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).

Shopify is affiliated with Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.

The tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw previously given consent. The data processing serves the purpose of obtaining and documenting required consent to data processing and thereby complying with legal obligations.

Cookies may be used for this purpose. User information, including your IP address, may be collected and transmitted to Shopify.

Processing is carried out to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR.

Further information on Shopify privacy can be found at:
https://www.shopify.com/de/legal/datenschutz

Use of Real Cookie Banner by devowl.io

We use the cookie consent tool “Real Cookie Banner” by devowl.io GmbH, Tannet 12, 94539 Grafling, Germany (“devowl.io”).

Cookies may be used for this purpose. The following information, among others, may be collected and transmitted to devowl.io: date and time of page access, information about the browser and device used, anonymised IP address, opt-in and opt-out data.

Processing is carried out to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR.

Further information can be found at:
https://devowl.io/de/datenschutzerklaerung/

Analytics and Advertising Tracking

Use of Google Analytics 4

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The data processing serves the purpose of analysing this website and its visitors, as well as for marketing and advertising purposes. Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide further services related to website and internet use to the website operator.

The following information, among others, may be collected: IP address, date and time of page access, click path, information about the browser and device used, pages visited, referrer URL, location data and purchase activity.

Your data may be linked by Google with other data, such as your search history, personal accounts, usage data from other devices and any other data Google holds about you.

The IP address is shortened by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area beforehand.

Google uses technologies such as cookies, browser web storage and tracking pixels, which enable analysis of your use of the website. The use of cookies or comparable technologies is carried out with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR.

Processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR. You may withdraw your consent at any time.

The information generated about your use of this website is generally transmitted to and stored on a Google server in the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has therefore committed itself to complying with European data protection principles. Both Google and US government authorities have access to your data.

Further information can be found at:
https://policies.google.com/technologies/partner-sites
https://policies.google.com/privacy?hl=de&gl=de

Use of Shopify Statistics

We use the statistics and analytics functions of Shopify International Ltd., Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”) as part of order processing.

Shopify is affiliated with Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.

The data processing serves the purpose of analysing this website and its visitors. For this purpose, data is stored for marketing and optimisation purposes and provided in reports, analyses and statistics.

The following device information, among others, is collected and processed: information about the web browser, IP address, time zone and some of the cookies installed on your device. When you navigate on the website, information is also collected about web pages or products viewed, the referrer URL and information about how you interact with the website.

Technologies such as cookies, web beacons, tags and pixels are used for this purpose.

The use of cookies or comparable technologies is carried out with your consent on the basis of § 25(1) sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. Processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR.

Further information can be found at:
https://www.shopify.com/de/legal/datenschutz
https://www.shopify.com/de/legal/dpa
https://www.shopify.com/de/legal/cookies

Use of Meta Pixel

We use the Meta Pixel by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”) on our website.

Meta and we are joint controllers for the collection of your data and transfer of this data to Meta when the service is integrated. The basis for this is an agreement between us and Meta on joint processing of personal data, in which the respective responsibilities are defined. The agreement is available at:
https://de-de.facebook.com/legal/terms/businesstools

The application serves the purpose of targeting visitors to the website with interest-based advertising on Facebook and Instagram. For this purpose, Meta’s remarketing tag has been implemented on the website. When visiting the website, a direct connection to Meta servers is established via this tag. This transmits to Meta which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. When you visit Facebook or Instagram, personalised interest-based ads may then be displayed to you.

The application also serves the purpose of creating conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, as well as which actions were taken after being redirected to this website. However, we do not receive any information that personally identifies users.

Your data may be transferred to the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Meta is certified under the TADPF.

Processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR. You may withdraw your consent at any time.

Further information can be found at:
https://www.facebook.com/about/privacy/

Use of Google Ads Conversion Tracking

We use the online advertising programme “Google Ads” and, in this context, conversion tracking. Google Conversion Tracking is an analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

If you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have limited validity, contain no personal data and therefore do not serve personal identification.

If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you clicked on the ad and were redirected to this page.

The information obtained using the conversion cookie serves the purpose of creating conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that personally identifies users.

Your data may be transferred to Google LLC servers in the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF.

Further information can be found at:
https://www.google.de/policies/privacy/

Use of Google Remarketing or “Similar Audiences”

We use the remarketing or “Similar Audiences” function by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The application serves the purpose of analysing visitor behaviour and visitor interests. Google uses cookies to analyse website usage, which forms the basis for creating interest-based advertisements. Visits to the website and anonymised usage data are recorded via cookies. No personal data of website visitors is stored.

If you subsequently visit another website in the Google Display Network, advertisements may be shown to you that are likely to take into account previously viewed product and information areas.

Further information can be found at:
https://www.google.com/privacy/ads/

Plug-ins and Other Services

Use of Google Tag Manager

We use Google Tag Manager by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) on our website.

This application manages JavaScript tags and HTML tags that are used in particular to implement tracking and analysis tools. The data processing serves the purpose of designing and optimising our website in line with demand.

Google Tag Manager itself does not store cookies and does not process personal data. However, it enables the triggering of further tags that may collect and process personal data.

Further information on terms of use and privacy can be found here.

Use of YouTube

We use the function for embedding YouTube videos by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“YouTube”) on our website. YouTube is affiliated with Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The function displays videos stored on YouTube in an iframe on the website. The “enhanced privacy mode” option is activated. This means YouTube does not store information about visitors to the website. Only when you watch a video is information transmitted to YouTube and stored there.

Your data may be transferred to the USA. For the USA, an adequacy decision by the European Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube is certified under the TADPF.

Further information can be found at:
https://www.youtube.com/t/privacy

Rights of Data Subjects and Storage Duration

Duration of Storage

After full completion of the contract, the data will initially be stored for the duration of the warranty period, thereafter in compliance with statutory retention periods, in particular tax and commercial law retention periods, and then deleted after expiry of these periods, unless you have consented to further processing and use.

Rights of the Data Subject

If the statutory requirements are met, you have the following rights under Art. 15 to 20 GDPR:

right of access,
right to rectification,
right to erasure,
right to restriction of processing,
right to data portability.

In addition, under Art. 21(1) GDPR, you have the right to object to processing based on Art. 6(1)(f) GDPR, as well as to processing for direct advertising purposes.

Right to Lodge a Complaint with the Supervisory Authority

Under Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.

You may lodge a complaint with, among others, the supervisory authority responsible for us:

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein
Postfach 71 16
24171 Kiel
Germany

Phone: +49 431 9881200
Fax: +49 431 9881223
E-Mail: mail@datenschutzzentrum.de

Right to Object

If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR, you have the right, for reasons arising from your particular situation, to object to this processing at any time with effect for the future.

After an objection has been made, the processing of the affected data will be terminated unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

If personal data processing is carried out for direct advertising purposes, you may object to this processing at any time by notifying us. After objection, we will stop processing the affected data for direct advertising purposes.

Last updated: 22.10.2024

Applies to deliveries within Germany. Please refer to our shipping information for delivery times to other countries.